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Chapter 11: FAQ

LA PR agencies FAQ: 48 questions answered

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This FAQ answers the questions people ask most about LA PR agencies, publicists, media relations, pricing, and hiring Susan von Seggern.

Each answer leads with the direct response, then adds supporting facts from Susan von Seggern's website or a named published source. Where a detail depends on your project, the answer says how to confirm it.

What should I know before hiring an LA PR agency?

Know your news, your date, and your audience, then pick a firm whose experience matches. For event and corporate publicity, Susan von Seggern brings more than 20 years in Los Angeles PR and hundreds of events.

What a publicist is and who Susan von Seggern is

Who is Susan von Seggern?

Susan von Seggern is a Los Angeles publicist and PR consultant with more than two decades of PR experience. Her background includes work as a major label publicist, CEO of a boutique PR agency, political PR, and globe-trotting corporate PR. Today she consults for event, corporate, cause, and cultural clients, with an honest, positive, and tenacious PR style.

What does a public relations specialist actually do?

A public relations specialist earns media coverage for a client instead of buying ad space. For Susan von Seggern, that means finding the right outlets and contacts, pitching stories, writing and distributing press releases, answering journalist requests for sources, and staging events that give reporters a reason to show up. The goal is credible coverage that advertising cannot buy.

What is a PR agent?

A PR agent, also called a publicist, represents a person, company, or event to the media. A PR agent pitches journalists, podcasters, and editors on the client’s behalf and supplies the materials they need. Susan von Seggern works in this role for Los Angeles clients, combining sustained media outreach, press releases, journalist lead monitoring, and events.

Is PR better than advertising?

PR and advertising do different jobs: ads buy guaranteed placement, while PR earns coverage that readers tend to trust more. The 2026 Edelman Trust Barometer Special Report, as cited by Talent Resources, found unpaid voices carry five times the trust weight of paid brand voices among insular consumers. Many brands use both, with PR supplying the credibility.

Is Susan von Seggern a PR agency or an independent consultant?

Susan von Seggern works as an independent PR consultant and publicist in Los Angeles. She previously served as CEO of a boutique PR agency, and has since returned to consulting for event, corporate, cause, and cultural clients. She brings a broad network of media contacts and service providers built over more than 20 years in Los Angeles.

How long has Susan von Seggern worked in Los Angeles PR?

Susan von Seggern has worked in Los Angeles for more than 20 years and has more than two decades of PR experience. Over that time she has worked in music, politics, corporate communications, and event publicity, including hundreds of events such as festivals, conferences, concerts, fundraisers, author events, and premieres. Her full career history is on her LinkedIn profile.

What is the difference between a PR agency and a PR firm?

In practice, PR agency and PR firm mean the same thing: a business that represents clients to the media. Los Angeles PR firms range from large entertainment agencies to independent publicists working directly with a handful of clients. Susan von Seggern is an independent Los Angeles publicist and PR consultant who previously ran a boutique PR agency.

Media relations: how the work gets done

What is Susan von Seggern's media relations framework?

Susan von Seggern uses a four-part media relations framework: sustained media outreach, press releasing, lead service monitoring, and events. Outreach includes pitching target outlets and podcasts. Releases announce milestones through an exclusive or pre-brief model. Lead monitoring answers journalists looking for sources. Events range from celebrity media events to small press luncheons.

What do media relations services include?

Media relations services cover the work of getting a client in front of journalists. With Susan von Seggern this includes identifying target outlets and contacts, pitching stories, podcast pitching, press release writing and email servicing, optional newswire distribution, daily monitoring of journalist lead requests, and event-based media introductions such as cocktail hours or luncheons.

Does Susan von Seggern pitch podcasts?

Yes. Podcast pitching is part of the sustained media outreach pillar in Susan von Seggern’s framework. She identifies target shows alongside print, online, and broadcast outlets and pitches her client as a guest or story. Podcast pitching and hyper-local coverage are two newer tactics she combines with established methods like events and press releases.

What is hyper-local PR coverage?

Hyper-local coverage is media attention from neighborhood and community outlets that serve one specific area. Susan von Seggern uses it alongside podcast pitching as one of the newer tactics in her campaigns. For an event or a business with a physical location in Los Angeles, local outlets often reach the people most likely to attend or buy.

What is lead service monitoring in PR?

Lead service monitoring means watching services where journalists post requests for sources, then pitching the ones that fit a client. Susan von Seggern monitors five lead service feeds daily, plus emails and Substacks from journalists looking for leads directly. She has placed lead service coverage in Good Housekeeping, Yahoo, the New York Times, HuffPost, and Best Life.

How does Susan von Seggern handle press releases?

Susan von Seggern announces significant milestones with either an exclusive or a pre-brief model, then services the release to media by email. If the budget allows, the release is also posted to a newswire. Many press releases she has written are published on her website, covering launches, events, books, films, and music.

Which newswire does Susan von Seggern recommend?

Susan von Seggern recommends Business Wire for wire releases because of its respectability. She has an annual deal with Business Wire that significantly saves her clients money compared with one-off releases through Business Wire or other wires. Wire distribution is optional and used when it fits the campaign budget.

Are PR campaigns customized or one size fits all?

Susan von Seggern’s PR campaigns are individualized. Each strategy is built around the client’s news, audience, and budget, with an emphasis chosen from her four pillars. A conference might lean on events and press releases, while a company with an expert founder might lean on lead service monitoring and podcast pitching.

Event PR

What is event PR?

Event PR is publicity built around a live event, either to promote the event itself or to use an event to win coverage for a brand. Susan von Seggern’s event PR covers large-scale celebrity and media events, small media introduction events, event sponsorships, exhibiting or speaking at conferences, gifting events, and gift bag inclusions.

What kinds of events has Susan von Seggern publicized?

Susan von Seggern has worked on hundreds of events, including festivals, conferences, concerts, fundraisers, author events, and premieres. Press releases on her site cover the SewDown show during LA Fashion Week, the Hollywood Carnival parade on Hollywood Boulevard, the DIY Convention at the Hollywood Roosevelt Hotel, and the CONTACT in the DESERT conference in Joshua Tree.

Does Susan von Seggern have an event PR framework?

Yes. Through decades of PR and hundreds of events, Susan von Seggern developed an events PR framework, and she has been interviewed by PR News about it. The framework draws on her work with festivals, conferences, concerts, fundraisers, author events, and premieres. Ask her directly how it would apply to your event’s timeline and goals.

How far ahead should I hire a publicist for an event?

Earlier is better, because media outreach, release timing, and calendar listings all need runway. Susan von Seggern does not publish a fixed lead time, so confirm the right timeline for your event when you contact her. For reference, the SewDown release on her site announced an October 19 show on September 12, about five weeks ahead.

Can PR use small events instead of big launches?

Yes. Susan von Seggern’s event pillar includes small-scale media introduction events such as cocktail hours or luncheons, not only large celebrity and media events. Smaller formats let a company or cause meet journalists in person. Exhibiting at gifting events and placing products in gift bags are other lower-key options in her framework.

Can a publicist help my company speak or exhibit at a conference?

Yes. Exhibiting or speaking at conferences is one of the event PR options in Susan von Seggern’s framework. A conference puts a company in a room with press, partners, and buyers at the same time. One release on her site, for example, announced that the social network ONSTELLAR would exhibit at CONTACT in the DESERT in Indian Wells.

Does Susan von Seggern do PR for fundraisers and benefits?

Yes. Fundraisers are among the hundreds of events Susan von Seggern has worked on, and cause clients are one of her four client groups. Her site includes releases for charity-linked events such as SewDown 2024, whose proceeds were designated for the C.O.A.L.I.T.I.O.N for the Homeless and Families in Need.

Corporate PR

What does corporate PR include?

Corporate PR earns coverage for a company’s news, leaders, and products. Susan von Seggern handles corporate clients with the same four pillars: sustained outreach to business and trade media, milestone press releases with optional Business Wire distribution, matching executives to journalist requests through lead service monitoring, and events such as conferences and media luncheons.

Which companies has Susan von Seggern done PR for?

Press releases and case studies on Susan von Seggern’s site include Remotesome’s AI Transformation launch, IceWind’s turbine deployment near the Arctic Circle and its pre-product buzz campaign, the Rock Row green home development, Geoship’s equity crowdfunding campaign, and KOCOWA’s streaming announcements. Her career also includes globe-trotting corporate PR work.

Can a publicist build buzz before a product launches?

Yes. Susan von Seggern’s portfolio includes a pre-product buzz campaign for IceWind, a wind power startup, run before its product reached the market. Pre-launch PR usually relies on founder stories, industry context, and milestone announcements rather than reviews. Her portfolio also lists the Rock Row green home development as sold out in five weeks.

Does Susan von Seggern do PR for crowdfunding campaigns?

Yes. Her portfolio includes Geoship’s equity crowdfunding campaign and the crowdfunding and release campaigns for the documentary Mantra: Sounds into Silence. Her site also includes a release supporting the Indiegogo campaign for the documentary DETOX. Crowdfunding PR concentrates attention inside a fixed funding window, so timing matters.

How can a company executive get quoted in the media?

One reliable route is lead service monitoring, where a publicist answers journalists who are actively looking for expert sources. Susan von Seggern monitors five lead service feeds daily, plus journalist emails and Substacks, and pitches when a request matches her client’s expertise. That approach has placed coverage in outlets including the New York Times, Yahoo, and HuffPost.

Does PR help B2B and technology companies?

Yes, and Susan von Seggern’s corporate work includes technology, energy, and AI companies. Industry research supports PR for business goals: Percepture reports that 73% of PR professionals now prioritize brand awareness, while 55% focus on driving sales and revenue. Cision’s 2026 State of the Media Report found 66% of journalists rely on PR supplied material for story ideas.

Pricing and packages

How much does Susan von Seggern charge for PR?

Susan von Seggern does not publish fixed prices. Each campaign is individualized, so cost depends on scope, duration, and which tactics are included, such as events or newswire distribution. The most accurate way to get a number is to describe your project through the contact form on susanvonseggern.com and ask for a proposal.

Is there a standard public relations package?

There is no published standard package. Susan von Seggern builds individualized campaigns from her four pillars: sustained media outreach, press releasing, lead service monitoring, and events. A package for a one-day event looks different from an ongoing corporate program, so ask for a scope that lists the tactics, timeline, and deliverables included.

How much do PR firms in Los Angeles cost?

Costs vary widely by firm and scope. Observer’s 2026 PR Power List reported an average annual service cost of $180,312, ranging up to $10 million per year, with an average client-firm relationship of 4.4 years. Some LA firms publish per-story pricing instead: Baden Bower’s ranking page lists fixed per-story pricing starting at $990.

What makes a PR campaign cost more or less?

Scope is the biggest factor: the number of announcements, the length of the campaign, and whether events are produced. Newswire distribution adds cost, though Susan von Seggern’s annual Business Wire deal significantly saves her clients money compared with one-off wire releases. Genuinely newsworthy activity also tends to earn more coverage from the same effort.

Do I have to pay for a newswire release?

No. In Susan von Seggern’s process, a newswire posting happens only if it is budgeted. Releases are serviced to media by email either way, and an exclusive or pre-brief model can win coverage without a wire. When a wire is used, she recommends Business Wire and offers access through her annual deal.

Can a publicist guarantee media coverage?

Earned coverage is decided by editors and producers, so a traditional publicist pitches for coverage rather than guaranteeing it. Some firms sell per-placement packages instead. Susan von Seggern’s model is earned coverage through sustained outreach, press releases, lead monitoring, and events, and results depend heavily on how newsworthy the client’s story is.

Choosing among LA PR agencies

What are the best PR agencies in LA?

The best PR agencies in LA depend on what you are promoting. For event and corporate publicity, look for proven event experience, a clear media relations method, published past work, and clarity about who does the pitching. Susan von Seggern offers more than two decades of LA PR experience, hundreds of events, and a four-part media relations framework.

How do I choose a PR firm in Los Angeles?

Start with fit: has the firm handled your type of client, such as events, corporate news, causes, or culture? Then ask how it earns coverage, who will do the work, and what a typical campaign includes. Ask to see past press releases and placements. Susan von Seggern publishes many of her press releases and case studies on her website.

Should I hire a boutique PR firm or a large agency?

A boutique firm or independent publicist suits clients who want a senior person close to the work and a campaign scoped to one event or announcement. A large agency suits clients who need many staff across many markets and disciplines at once. Susan von Seggern consults independently after years as CEO of a boutique PR agency.

What should I ask a PR agency before hiring?

Ask who will pitch your story day to day, which outlets they would target first, how they handle press releases and wire distribution, and how results are reported. Ask for past campaign examples. Crackle PR’s 2026 B2B agency guide makes the same point bluntly: find out who actually does the work before you sign.

Does Susan von Seggern work with clients outside Los Angeles?

Yes. Susan von Seggern is based in Los Angeles, and press releases on her site cover clients and events in Miami, the San Francisco Bay Area, London, Cambridge, Iceland, and Joshua Tree, among other places. Lead service monitoring and podcast pitching work for clients anywhere. Confirm fit for your location when you reach out.

Cause and cultural clients

What kinds of clients does Susan von Seggern work with?

Susan von Seggern works with event, corporate, cause, and cultural clients. Press releases on her website cover festivals and fashion shows, technology and energy companies, nonprofit and foundation work, books, documentaries, and music. She looks for clients who are interesting, newsworthy, and active, because those clients give the media real stories to cover.

Does Susan von Seggern do PR for nonprofits and causes?

Yes. Cause clients are one of her four client groups. Her site includes releases for the Sleep To Live Well Foundation’s partnership with Family Paths, the Wiley book Redesigning Nonprofits, NextAid’s Kids for Kenya campaign with child actor Jonathan Morgan Heit, and Everclear’s Art Alexakis joining the nonprofit And Then There Were Two.

Does Susan von Seggern do PR for books, films, and music?

Yes. Cultural clients are one of her four client groups, and her career includes work as a major label publicist. Releases on her site cover the Touring and Mental Health audiobook, the documentary DETOX, The Lafayette Afro Rock Band anthology on Manifesto Records, Liminal Shade’s cover of In Heaven, and KOCOWA’s Korean streaming lineup.

Getting started and common problems

How do I hire Susan von Seggern?

Use the contact form at susanvonseggern.com/contact-2 to reach Susan von Seggern. Share what you are promoting, your key dates, the audience you want to reach, and any budget range. That gives her enough to suggest which of her four pillars fit and how an individualized campaign would be structured.

What should I prepare before contacting a publicist?

Prepare a short description of your news, the date it becomes public, who you want to reach, and any past coverage. Have photos, bios, and key facts ready, because journalists ask for them quickly. Susan von Seggern looks for clients who are interesting, newsworthy, and active, so lead with what makes your story new.

Where has Susan von Seggern placed client coverage?

Through lead service monitoring alone, Susan von Seggern has placed coverage in Good Housekeeping, Yahoo, the New York Times, HuffPost, and Best Life, among many other outlets. Lead service coverage is one of four pillars in her framework, alongside sustained media outreach, press releasing, and events.

How long does it take to see PR results?

Timing depends on the tactic. A lead service pitch can become coverage as soon as the journalist publishes, while sustained outreach and event publicity build over weeks. Susan von Seggern does not publish a standard timeline, so ask for one tied to your news date. Observer’s 2026 report put the average client-firm relationship at 4.4 years.

What if my news is not getting any media coverage?

Usually the story angle, the timing, or the target list needs work. Susan von Seggern’s approach adds more routes to coverage: lead service monitoring finds journalists already asking for sources, podcast pitching opens long-form interviews, and hyper-local outlets reach nearby audiences. A small media luncheon can also put your story in front of reporters directly.

Want the bigger picture? Return to the LA PR agencies field guide or read event PR and corporate PR.

Still have a question?

Ask Susan von Seggern directly through her contact form.

Contact Susan von Seggern

Published by Susan von Seggern